Effective Date: April 27, 2025
At AccountRescue.eu, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We collect and process the following types of information:
-
Contact information (such as name, email address, phone number)
-
Account information (such as social media profile links, associated email addresses)
-
Verification documents (optional, such as ID photo for recovery verification)
-
Technical information (IP address, browser type, device information)
We only collect the data necessary to process your case, provide our services, and comply with legal obligations.
2. How We Use Your Information
We use the collected information to:
-
Evaluate your case and determine if recovery is possible
-
Perform the agreed recovery services
-
Communicate with you about your case status
-
Comply with legal and regulatory obligations
We do not use your data for marketing purposes without your consent.
3. How We Protect Your Information
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data, including:
-
SSL encryption for data transfers
-
Secure storage with restricted access
-
Deletion of sensitive documents (such as ID photos) after case closure
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may only share your data with:
-
Legal authorities when required by law
-
Recovery platform partners if necessary for recovery and only with your consent
5. Your Rights Under GDPR
As an EU resident, you have the right to:
-
Access your personal data
-
Request correction of incorrect data
-
Request deletion of your data (“right to be forgotten”)
-
Object to or restrict certain processing activities
-
Withdraw your consent at any time
-
File a complaint with your local Data Protection Authority
To exercise your rights, please contact us at [email protected].
6. Data Retention
We retain your personal information only as long as necessary to:
-
Provide our services
-
Comply with legal, regulatory, or tax obligations
Sensitive documents (like ID photos) are deleted after case closure or after a maximum of 60 days if no closure confirmation is received.
7. Cookies
We use cookies to enhance user experience and for analytics purposes.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
For more details, please see our Cookie Policy (if you create a Cookie Policy page later).
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a new effective date.
We encourage you to review this policy regularly to stay informed.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact:
✉️ Email: [email protected]
🌐 Website: https://accountrescue.eu
Company Details:
Gellért Levente Mayer
IČO: 52423395
DIČ: 1124415281
Pražské námestie 2658/35, 94603 Kolárovo, Slovakia
